1.R & D and Design

Q1. How is your R & D capacity?

A: Our R&D team has total 5 staffs. We not only develop our own patented products, but also support clients with solution for the lighting project such as lighting design and product customization. Our flexible R&D skill and excellent strength can satisfy customers’ requirements.

Q2. What is the development idea of your products?


We have a precise process of our product development:

Product idea and selection

Product concept and evaluation

Product definition and project plan

Design, research and development

Product testing and verification

Put on the market


Q3. How often do you update your products?

A: We will at least update our products twice a year based on customers usage feedback and market changes.

Q4. What is the difference of your products in the industry?

A: We follow the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different product characteristics.


Q1.What certifications do you have?

A: We have acquired ISO9001 quality management system certification and TUV/ENEC/SAA/CE/CB/ROHS/SASO certificate for the products.


Q1.What is your purchasing system?

A: We adopts the 5R principle to ensure the “right quality” from the “right supplier” with “right quantity” of materials at the “right time” with “right price” to maintain normal production and sales activities. 

Q2. Who are your suppliers?

A:We work closely with our component suppliers such as Philips, OSRAM, MEAN WELL, Inventronics, Sosen, etc.

Q3. What are your standards of suppliers?

A: We attach great importance to the quality, scale and reputation of our suppliers. We firmly believe that a long-term cooperative relationship will definitely bring long-term benefits to both parties.


Q1.What is your production process?

A: In the process of product production, we have our own quality inspection standards and processes, with constant temperature and humidity test cabinets, high and low voltage test benches, leakage testers, light distribution testers, integrating spheres, aging tables and other advanced testing equipment, to ensure that each step of the product quality is controllable.

Our production traceability process is mainly divided into five system inspection processes: incoming materials and inspection process, warehouse receiving and dispatching process, product manufacturing process, delivery process, and after-sales service process to ensure quality.


Q2.How long is your normal product delivery period?

A: W3-8 working days for sample order. 10-15 working days for mass production.

Q3.Do you have MOQ of products? If yes, what is the minimum quantity?

A: 1pc sample order is available. Specific MOQ for each product can be found in the quotation.

Q4.Do you support ODM/OEM service?

A: We are able to offer cost-effective ODM/OEM service to our clients efficiently.

Q5.What is the product warranty ?

A: 3-5 years warranty. Other warranty can support based on the requirement.


Q1.Do you guarantee safe and reliable delivery of products?

A: Our packaging is design for shipping resistant. Specialized packaging and non-standard packaging requirements may incur additional costs.

Q2. How about the shipping fees?

A:We can support you with product shipping based on the product quantity and weight. There are several ways of shipment such as air, sea, train and even truck.

6.Payment method

Q1.What are the acceptable payment methods for your company?

A: 30% T/T deposit, 70% T/T balance payment before shipment.More payment methods depended on requirement.


7.Market and Brand

Q1.Which markets are your products suitable for?

A: Products widely used in factories, sports fields, public areas, municipal projects and other high-end lighting projects. We provide customized and personalized services for our customers.

Q2.Which regions does your market mainly cover?

A: Our products have reached to Europe, Southeast Asia, Australia, New Zealand, Middle East and will keep expanding its market.

Q3.Does your company participate in the exhibition?

A: Yes, from Guangzhou International Lighting Exhibition, Hong Kong International Lighting Fair, to Messe Frankfurt Light + Building, light MIDDLE EAST.


Q1.What online communication tools do you have?

A: You can find us by Tel, email, Linkedin, Skype, Whatsapp, Messenger, Wechat and QQ.

Q2.What is your complaint hotline and email address?

A: Please don’t hesitate to contact us by +86 0755-81784030 or info@vkslighting.com.We will contact you within 24 hours, thank you very much for your patience and trust.